Frequently Asked Questions


Great Lengths

 Will Great Lengths hair extensions damage my hair?

The main cause of hair breakage in inferior hair extension systems are due to wax, metal or other hard compound hair extension bonds that do not flex when the hair is wet. The Great Lengths synthesized keratin bond mimics your natural hair's structure by expanding and contracting with your hair shaft. This results in no strain on the hair. Applied using only the Great Lengths 3200 or 5000 application machine, the applicator simply molds the bond around your natural hair and leaves it to cool. The bond is so small and light weight that it is virtually undetectable and causes no stress on your natural hair.
Correct application is also vital to prevent hair breakage. The Great Lengths keratin bonding process will not damage your hair if applied in the prescribed manner by a Great Lengths Certified hair extension expert like Detail Woman hair stylists. Our certified stylists undergo a rigorous training process that ensures the hair is in top condition during the life of the hair extension system.

How long will Great Lengths hair extensions last?

With regular maintenance, which includes brushing daily with a Great Lengths special hair extension brush, Great Lengths hair extensions will last up to six months. As your hair grows, the bond will naturally grow out with your hair. Proper treatment, such as using the Great Lengths hair extensions Wetlines after care products that are specially designed for Great Lengths hair extensions, will extend the life of your hair extensions.

Will Great Lengths hair extensions hurt?

Many people read about horror stories of people getting hair extensions and then needing pain killers to sleep. Incorrect application of any hair extensions can cause pain if the bonds are attached very close to the scalp. Great Lengths certified stylists have to be qualified hairdressers before they are thoroughly trained and assessed on their application techniques to ensure that the correct amount of hair is placed in the bonds, the bonds are the correct distance from the scalp, the hair extension lies flat and comfortably in the hair. Hair extensions that are placed too close to the scalp will not extend the life of the hair extensions, it will only result in pain, hair breakage, headaches and at worst allopecia.

Will Great Lengths hair extensions affect my lifestyle?

Great Lengths hair extensions will not affect your lifestyle at all. The bonds of the hair extensions expand and contract with your hair and will not deteriorate over time or cause damage unlike other types of hair extensions such as glues, waxes, metal beads. With a little care, you can wear your Great Lengths hair up or down, go swimming, exercise and do most other things you would normally do without ever damaging the hair extensions or the bonds.

Will people be able to tell I have hair extensions?

Great Lengths hair extensions are virtually invisible if placed correctly by a Great Length technician. The bonds are set close to the head and never at the hair part or the hairline. Because the extensions are set in rows, in the natural direcion of your own hair, they are discreet and indistinguishable to your own. You are able to wear your hair up, so long as you take a little care to make sure you haven't pulled your hair back exposing a row of the extensions.

Will Great Lengths hair extensions match my own hair colour?

Great Lengths hair extensions come in over fifty shades from the lightest blond to the deepest black. Because your own hair may have two to three different tones, a Great Lengths stylist will often select a couple of different shades of extensions so that the additional hair doesn't look uniform in colour and thus matches your own hair more naturally.

What does it take to maintain hair extensions?

Great Lengths hair extensions require little maintenance, but like your own hair, to keep it healthy and looking good there is a little work. Brushing it regularly, wearing it up to sleep at night, and using Great Lengths Wetlines products will all increase your hair's longevity.

What is the difference between flat and round bonds?

You'll get more voluminous results from the round bond formation while flat bond formations will give a sleeker, more seamless result.The flat bond formation can be more discrete in especially fine, thin density areas, such as the fringe area but on average density hair neither bond formation will be visible.

Can I get my hair coloured/highlighted while I have Great Lengths in?

Yes. Your qualified Great Lengths technician is trained to colour between the hair extensions should this be necessary. You can easily freshen up colour in the "freezone" or top of the head section where hair extensions have not been placed.

Where does Great Lengths hair come from?

How much does it cost to get Great Lengths?

Great Lengths hair extension service costs can vary greatly from client to client because each is truly a custom service. There are also many Great Lengths hair extension application options to be considered, such as lengthening, full volumizing, zonal volumizing, dimensional color work or special needs applications. For the most accurate answer, based upon your current hair type/style and your desired result.

How do I know if I'm a good candidate for a Great Lengths application?

If you have a medical condition that causes excessive hair loss, it is not recommended that you get hair extensions. It would also not be a suitable option for you should you have scalp concerns such as (but not limited to) Psoriasis, Seborrheic Dermatitis. You natural hair needs to be at least 10 cm long consult with a Detail Woman Great Lengths Certified Stylist. They will share with you what your options and/or limitations are.

Is it safe for me to my hairdresser to apply my Great Lengths hair via the Ultrasonic application method if I have a pacemaker?

Yes, there is no risk involved with getting Great Lengths hair extensions applied via Ultrasonic method if you have a pacemaker.

Show Pony

How many packets of Tape make an average full head of Hair Extensions?

4 packets. Please note: you may need more for thicker hair clients- always order more than less to ensure you are covered. 8 packets is the maximum that we recommend to put in per client.

How often do you need to move up the Tape hair Extensions?

Every 6 weeks. This is the safest amount of time to ensure safe hair extension wear

Why is the Tape 4cm wide?

We have specially designed the tape based on weight and the amount of hair you take for the section to ensure the safest application based on the weight distributed across the section of the hair.

What is the tape made of?

It is hypoallergenic, secret ingredients. Specially formulated by Showpony and made in Sweden.

Can you colour the Extensions?

We do not recommend or guarantee colouring, however if they do, you can only dye from Lighter to Darker NOT Darker to Lighter. You can use toner as well. Do NOT bleach. The extensions are very porous, so we advise that you do a spot test first, as the colour will vary from batch to batch. Use no more than 3% developer. Please note you will be doing this at your own risk.

What is the Skin Weft/ Shrinkie Remover Made Of?


Can you perm the hair?

We do not recommend or guarantee it, as the Extensions have undergone a chemical process.

How long after the Extensions have been placed can you wash the hair?

Shampoo / Conditioner are to be used 48-72 hours AFTER the extensions have been in.

What Shampoo or Conditioner do you recommend?

Showpony Hair Extension Care range, when you cannot use this a high quality shampoo or conditioner is recommended. A moisturising/smoothing one is best to use. No Shampoo’s or Conditioners with Moroccan Oil are to be used around root area.

Can you use Keratin on the extensions?

No, due to the extensions already undergone an intense chemical process, you cannot use keratin on the hair extensions. We do not recommend a keratin treatment prior to the hair extension being placed as this can tend to make the tape slip

What products shouldn’t I use on the Hair Extensions?

Anything that contains oil or protein, as this can tend to make the tape slip. Purple Shampoo and colour, can also tend to make the tape slip, due to the high protein.

What does it mean if the tape becomes gluggy?

High heat is usually the cause of this – Hot Showers, Hair Dryers & Straighteners. If this happens, you can use Showpony residue remover.

What is the residue remover made from?

Tea tree Oil and Alternifolia - (The bark of a native Australian Tree)

What Hair of blend is the Human Hair Made From?

It is a blend of 20% European and 80% Indian, Indian for strength, European for the softness

What does Remy A+ mean?

Remy A means all the cuticles are aligned, so all the hair has been placed in the same direction. This means that you are always brushing in the direction of the cuticle. You are brushing the hair down not up. Therefore the hair is less likely to get tangled or matted.

What does A+ mean?

Highest quality of Remy Hair.

What Chemical process do the Extensions undergo?

The extensions are stripped back to leave a blank colour (light/bleached) then coloured with clothing dye, so that ensures that the colour does not run.

What beads do I use for the Micro Ring (Stick Tip Extensions)?

Use for 1gram per strand any of the following - 5mm + 6mm Micro Beads, 6mm Copper, 3.5mm Euro Locks or Shrinkies.

What is the Shampoo & Conditioner scent like?

The Shampoo & Conditioner fragrance is a combination of nectarine and fuji apple